Shipping Policy

All confirmed orders with fully completed payment will be sorted, packaged and dispatched from our warehouse within 1 to 3 consecutive business days. Business days exclude official public holidays, weekends and unexpected warehouse maintenance periods that may temporarily pause order fulfillment. The total transit duration for all global shipments ranges from 6 to 12 business days after dispatch, and this estimated delivery window does not account for uncontrollable external factors including severe extreme weather, regional customs inspection delays, temporary carrier operational suspensions, international logistics congestion or local postal service adjustments.
Zero shipping fees apply to every product and every order on our site, with no minimum spending requirements, regional surcharges, remote area delivery fees or hidden logistics charges of any kind. Free worldwide shipping is a permanent standard service covering all global delivery destinations supported by our logistics partners. Immediately after an order departs our warehouse, we will generate and provide complete tracking information for customers, allowing continuous real-time tracking of parcel location, transit progress and estimated delivery date through official logistics tracking channels.
In cases of long-term delivery stagnation, lost parcels or damaged shipments upon arrival, our customer service team will conduct full logistics investigations to locate packages or provide corresponding solutions aligned with our store service rules. We coordinate with multiple reliable international logistics suppliers to maintain stable delivery efficiency, and we will actively notify customers in advance if large-scale logistics delays are expected to affect delivery timelines. We do not impose additional customs clearance surcharges or extra administrative fees for any international shipping destination.